Privacy Policy

Your privacy is important to us. This Privacy Policy explains how DigsU ("we," "our," or "us") collects, uses, and protects your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our App:

• Account Information: If you create an account, we may collect your email address, username, and other information you provide during registration.
• Analytics Data: We collect analytics information about how you use the App, including which features you access, how long you use the App, and your interaction patterns. This may include device information such as device type, operating system version, and unique device identifiers.
• Bug Reports and Crash Data: When the App encounters errors or crashes, we automatically collect diagnostic information, including crash logs, error messages, and device state information to help us identify and fix technical issues.
• In-App Purchase Information: When you make in-app purchases, the transaction is processed by your device's app store (Apple App Store or Google Play Store). We may receive information about your purchases, but we do not collect or store your payment card information.
• Usage Data: We collect information about your use of the App, including progress through lessons, content preferences, and learning activity.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features
• Analyze usage patterns and user behavior to enhance the user experience
• Identify, diagnose, and fix technical issues and bugs in the App
• Process and manage in-app purchases and subscriptions
• Communicate with you about your account, updates to the App, or important notices
• Comply with legal obligations and protect our rights and interests

3. Data Sharing and Third-Party Services

We may share your information with third-party service providers who help us operate the App:

• App Stores: In-app purchases are processed through Apple App Store or Google Play Store, which have their own privacy policies governing payment information.
• Analytics Providers: We use analytics services to understand how users interact with the App. These services may collect and analyze usage data on our behalf.
• Crash Reporting Services: We use crash reporting and bug tracking services to collect and analyze diagnostic information when the App encounters errors.

We do not sell your personal information to third parties. We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users.

4. Data Retention

We retain your information for as long as necessary to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. Analytics and crash data may be retained for longer periods to help us improve the App. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.

5. Your Rights

You have the following rights regarding your information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain legal exceptions.
• Opt-Out: You may be able to opt out of certain data collection through your device settings, though this may affect App functionality.
• Account Deletion: You can delete your account at any time through the App settings or by contacting us.

To exercise these rights, please contact us at hello@middigs.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the effective date at the top of this page or through other reasonable means. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@middigs.com.